At Natkina, we are committed to providing efficient order processing for our esteemed customers. Except for personalized items, we make every effort to prepare all orders within 24 business hours from the date of order confirmation. Please be aware that the preparation time may vary slightly during peak seasons, such as Black Friday or Christmas. The specific preparation time for personalized jewelry will be communicated during the purchase process, ensuring transparency and customized attention to detail.
We understand the importance of keeping you informed about the progress of your order. Hence, we guarantee that every order will be dispatched with a tracking number. Once the shipping label has been generated, we will promptly provide you with the corresponding tracking number.
Please find below the estimated delivery times for different countries:
Switzerland Delivery Time:
- Express Tracked: Estimated delivery within 1-2 business days.
- Free Express Tracked: Estimated delivery within 1-3 business days.
- Free Standard Tracked: Estimated delivery within 2-3 business days.
- Express Tracked: Estimated delivery within 1-2 business days.
- Free Express Tracked: Estimated delivery within 1-3 business days.
- Free Standard Tracked: Estimated delivery within 2-3 business days.
Europe Delivery Time:
- Express Tracked: Estimated delivery within 3-5 business days.
- Free Express Tracked: Estimated delivery within 1-3 business days.
- Free Standard Tracked: Estimated delivery within 8-12 business days.
Rest of the World Delivery Time:
- Express Tracked: Estimated delivery within 3-5 business days.
- Free Express Tracked: Estimated delivery within 1-3 business days.
- Free Tracked: Estimated delivery within 12-14 business days.
We take great care to ensure the prompt and secure delivery of your orders, aiming to provide you with a seamless and satisfactory shopping experience. If you have any further questions or require additional assistance, our dedicated customer support team is ready to assist you.
