At Natkina, we are committed to efficiently processing orders for our esteemed customers. Except for personalised items, we aim to prepare all orders within 24 business hours of confirmation. Please be aware that the preparation time may vary slightly during peak seasons, such as Black Friday or Christmas.
The preparation time for personalised jewellery will be communicated during purchase, ensuring transparency and customised attention to detail.
We understand the importance of keeping you informed about the progress of your order. Hence, we guarantee that every order will be dispatched with a tracking number. Once the shipping label has been generated, we will promptly provide you with the corresponding tracking number.
🇨🇭 Switzerland
Tracked Shipping (3-5 Business Days):
Free for all orders.
🇪🇺 Europe
Tracked Shipping (6-12 Business Days):
Free for all orders.
🇺🇸 USA
Tracked Shipping (7-10 Business Days):
Free for all orders.
🌐 Rest of the World
Tracked Shipping (7-10 Business Days):
Free for all orders
📦 All orders are sent with tracking for your convenience.
😊 We also offer hassle-free returns within 14 days — no questions asked!
We take great care to ensure the prompt and secure delivery of your orders, aiming to provide you with a seamless and satisfactory shopping experience. If you have any further questions or require additional assistance, our dedicated customer support team is ready to assist you.
The preparation time for personalised jewellery will be communicated during purchase, ensuring transparency and customised attention to detail.
We understand the importance of keeping you informed about the progress of your order. Hence, we guarantee that every order will be dispatched with a tracking number. Once the shipping label has been generated, we will promptly provide you with the corresponding tracking number.
🇨🇭 Switzerland
Tracked Shipping (3-5 Business Days):
Free for all orders.
🇪🇺 Europe
Tracked Shipping (6-12 Business Days):
Free for all orders.
🇺🇸 USA
Tracked Shipping (7-10 Business Days):
Free for all orders.
🌐 Rest of the World
Tracked Shipping (7-10 Business Days):
Free for all orders
📦 All orders are sent with tracking for your convenience.
😊 We also offer hassle-free returns within 14 days — no questions asked!
We take great care to ensure the prompt and secure delivery of your orders, aiming to provide you with a seamless and satisfactory shopping experience. If you have any further questions or require additional assistance, our dedicated customer support team is ready to assist you.
